TERMS OF USE

The website www.peristeridis.com is an online store selling products through the Internet created and operated by the company under the name Peristeridis, based in Chania, Crete, 7 Theotokopoulou, Koumbes. The electronic contact address is This email address is being protected from spambots. You need JavaScript enabled to view it. and the customer service telephone line: 28210 90070.

GENERAL TERMS

The primary concern of the company is the listing of the terms that govern the rights and obligations of www.peristeridis.com to all of you who will visit its websites and which aims to inform you about your rights and obligations and your best service. in the search and acquisition of the products you wish to buy from its store.

With a rich range of products (Heating, plumbing, Water Heaters, Tiles, Sanitary Ware, Sinks, Tools, Water Filters, Watering Supplies, Paints, Consumables, Clothing - Footwear etc.) we have the ability to respond immediately to your requirements.

PERSONAL DATA

A necessary condition for the commencement of the conciliation between us is the disclosure by you of some of your personal information. When you place an order, we will ask for your full name, the address to which the products sold will be sent, your landline number (or any other phone you want to be used for your best service), your email address (e-mail address) etc. and in the case you choose to make your payments by credit card and its number and expiration date.

The website www.peristeridis.com, strictly following the principles of personal data protection provided by the relevant laws and international conventions will not engage in any unfair use without your prior approval. The website www.peristeridis.com in no way discloses, publishes, sells, exchanges personal data and information that you trust us.

You can also proceed at any time if there is a reason to change the personal information you have disclosed to us or to restrict or cancel the use of some of this information by completing the relevant online form.

PRICES OF THE PRODUCTS SOLD

The prices listed in the relevant catalogs next to each product include VAT (24%). These prices refer to the quantities that are available in our store, while www.peristeridis.com reserves the right to adjust the prices.

The minimum cost of transport for within the city at 2kg is 1.5 € and the minimum cost of cash on delivery respectively 1.3 €.

OTHERS

1. Availability: For all products contained in the catalogs of www.peristeridis.com there are clear indications of the availability of our warehouse. This way you will be able to easily find out before placing your order which of our products are available in our warehouses and immediately deliverable, which products are not immediately available but we are waiting on a set date to receive them from our suppliers and finally which products are not are available but we expect information from our suppliers on the exact date of receipt. Nevertheless, you can send us your order even for products that are not available in our warehouses and we will contact you by e-mail and / or telephone, within a reasonable time, to inform you of the possible time of receipt of the product from the supplier and its subsequent delivery to you. In this case, you have the option, if you feel that this period is not enough for you, to request the withdrawal of the order of the product in question.

In any case, it must be made clear that the above delivery time of your order also depends on the availability of products in our store.
2Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.). it is not possible to deliver the products to you within the predetermined time we will inform you via e-mail, in order to let us know if you wish, in these circumstances, the completion of your order.

3.Peristeridis.com Liability: Www.peristeridis.com is not responsible for defects or any poor quality of the products available to its customers. All products are received from suppliers packaged. However, in the event that a defective product is found in the delivered quantities, you reserve the right to return it with the possibility of replacing it with our own shipping or refund costs. Www.peristeridis.com is not responsible for an organized attack by hackers with the aim of stealing users' personal data, but even in this case credit card users are guaranteed since the system does not store the CVV code of the cards.

4. Modification of the present terms: www.peristeridis.com reserves the right to modify or renew the terms and conditions of transactions.

5.Applicable Law: All transactions you make through www.peristeridis.com are governed by International and European law governing matters relating to e-commerce as well as the Law on Consumer Protection (Law 2251/1994) governing matters on distance sales.

6. Return Rights: Www.peristeridis.com gives you the right to return the products you have purchased within fourteen (14) working days from the date of receipt. The only charge you will have is the shipping costs (about 15 euros regardless of their value).
In case the purchase has been made with your credit card, we do not charge it at all since along with the product that you will return to us, you also send us the shipping costs (a total of about 15 euros). In case the purchase and payment of the product has been made by cash on delivery or deposit in your bank account we return your money (excluding the above shipping costs) to your own bank account after consultation with you within ten working days from the date of receipt of the product from U.S.

The products can be returned to us if:
- The return is made within 14 calendar days from the date of receipt.
- It has not been used
- Their original packaging is not damaged.
- His initial condition has not changed.
- The Receipt or the Purchase Invoice exists and can be sent to us.
- No alteration has been made to any part of the package or its contents.

7. Returns of products that are considered defective upon delivery (DOA)

The return of the products, which are considered defective upon delivery (DOA) will be accepted within seven (7) calendar days from their delivery to the customer. At the same time, the product must not be damaged and must have all the original documents that accompanied the product (eg VAT, Retail, etc.) and its complete packaging. In these cases the following applies:

The product is received and checked to determine the defect reported by the CUSTOMER.
Provided that they have been previously received and checked by the COMPANY, the item will be replaced with a similar new one, or in case of unavailability with another new product of similar quality and price, otherwise in case the customer does not want a replacement, it will be done refund of the original purchase to the customer. The refund is made in the same way as the customer's initial payment to the COMPANY.
8. Delivery deadline 
According to law L.2251 / 1994 no. 3b par. 1 ed. g, we must deliver the product within 30 days, unless it has agreed otherwise.